Terms of Service

These terms are an agreement between Voxtell LLC (“Voxtell”, “we”) and the business whose workspace uses the service (“you”). By installing Vee into your workspace or using it, the person doing so confirms they’re authorized to accept these terms for that business. If you receive the service through a Voxtell partner under the partner’s brand, your commercial relationship is with that partner and these terms govern the underlying service.

Vee is an AI coworker that connects to your business phone system and, at your choice, other business tools, and works with your team in Slack, Microsoft Teams, and email: answering questions, watching for business risks, producing reports and files, publishing web pages you ask for, and running scheduled work. Features marked preview or beta may change or be withdrawn.

Access is through your workspace: teammates are linked to your phone system’s users, and manager/administrator roles control settings, integrations, and approvals. You’re responsible for who you link and for keeping your workspace’s access to itself.

Usage is metered in credits drawn from your workspace’s shared pool. Credits are granted by your provider, Voxtell doesn’t take card payments in the product today. When credits run out, paid work pauses until a top-up; safety alerts are never silenced for balance reasons. Credit costs per action are shown on your Billing page and may change with notice.

Use the service only for lawful business purposes. You agree not to: use it to violate call-recording, privacy, or communications laws; publish unlawful, deceptive, or infringing content on pages Vee creates for you; attempt to break workspace isolation, probe or overload the service, or misuse the execution sandboxes; use it in violation of export-control or sanctions laws; or resell the service except under a written partner agreement with Voxtell.

Your data stays yours. You grant Voxtell the license needed to process it solely to provide the service, as described in the Privacy Policy. You’re responsible for: recording calls lawfully on your phone system; having the right to connect the tools you connect; the content of pages you choose to publish to the internet; and reviewing AI-drafted material before you rely on it or send it outside your business.

Vee’s answers and work products are generated by AI and can be incomplete or wrong. The service is designed to cite sources and to ask for human approval before changing data in your connected tools, but you are responsible for decisions made from its output. Nothing Vee produces is legal, financial, medical, or other professional advice.

Vee operates with different levels of autonomy, under your controls:

Reading and reporting, answering questions, research, drafts, summaries, alerts, and scheduled reports run without per-action approval. Writing to your tools, actions that change data in a connected system ask for approval in the conversation by default; approval by a workspace member with access to the request authorizes it. Pre-authorization, if a manager sets an action to run automatically, or configures schedules and automations, you authorize those actions to run without per-action approval.

You’re responsible for who in your workspace can see and approve requests, for the consequences of actions you approve or pre-authorize, and for promptly updating approvals, connections, and automations when people or requirements change. Every action is recorded in your audit trail.

The service, including its software and models’ arrangement, is Voxtell’s (or its licensors’). Deliverables generated for you, reports, files, pages, are yours to use. If you send us feedback, we may use it to improve the service without obligation.

The service is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. To the fullest extent allowed by law, neither party is liable for indirect, incidental, special, or consequential damages, and Voxtell’s total liability under these terms is capped at the amounts paid for the service (to Voxtell or your provider, for your workspace) in the twelve months before the claim. Nothing here limits liability that can’t lawfully be limited.

You’ll defend and hold Voxtell harmless from third-party claims and resulting costs (including reasonable attorneys’ fees) arising from: your use of the service in violation of these terms or the law; actions Vee executed on your behalf after your approval or under your pre-authorization settings; content you publish through the service; recording calls without required consent; or your violation of a connected platform’s terms.

You can uninstall the service anytime. We may suspend or terminate a workspace that violates these terms or creates risk for the service or others, with notice where practical. On termination, data is handled per the Privacy Policy’s retention and deletion section.

We may update the service and these terms; for material changes to the terms we’ll notify workspace administrators before they take effect, and continued use after that is acceptance.

Before any formal proceeding, the party with a dispute gives the other written notice and 30 days to work it out in good faith. If that fails, disputes are resolved by final, binding individual arbitration administered by the American Arbitration Association under its rules (which may proceed remotely), except that either party may bring an individual claim in small-claims court, or go to court for injunctive relief over intellectual-property misuse, unauthorized access, or confidentiality violations. Both parties waive class actions and jury trials to the fullest extent allowed by law.

These terms are governed by the laws of the State of Florida. Court proceedings permitted under Section 14 belong to the state or federal courts located in Orange County, Florida. Contact: support@voxtell.com · Voxtell LLC, 300 S. Orange Ave, Ste 1000, Orlando, FL 32801.